Water and Sewer Services

About Your Water

The City of Mt. Vernon gets its water from the Rend Lake Conservancy District. Mt. Vernon also shares water with nearby towns like Belle Rive, Bluford, North East Water, Waltonville, and Woodlawn.

Three city departments work together to make sure you have water and sewer service all the time.

Administrative/Billing Services Division

This group is part of the Finance Department. They take care of:

• Turning water service on and off
• Sending bills and collecting payments for:
  • Water
  • Sewer
  • Garbage & Recycling

If you need to start, stop, or ask questions about your service, this is the office to contact.

Water Division

This Water Division, part of the Public Works Department, manages:

• Over 185 miles of water pipes
• 2 large water towers that hold 500,000 gallons each
• 1 ground storage tank that holds 1.5 million gallons
• Around 7,000 water meters
• About 1,300 fire hydrants

They do things like:

• Flushing fire hydrants to keep water clean
• Putting in new pipes, valves, and hydrants
• Fixing pipes, valves, and hydrants anytime, day or night
• Installing and repairing water meters
• Reading water meters

Sewer Division

Also part of the Public Works Department, this group maintains:

• 126 miles of sewer pipes that use gravity
• 10 miles of sewer pipes with pumps
• About 2,500 manholes
• 16 lift stations that help move wastewater

They work on:

• Using a special camera to inspect sewer pipes
• Cleaning and unclogging pipes with a vacuum truck
• Adding cleaning products to break down grease, roots, and clogs
• Helping residents with drainage problems
• Repairing air-relief valves on pump pipes
• Fixing pipes and manholes
• Installing or replacing sewer pipes when needed