Boil Water Orders

Boil water orders are issued when an event has occurred that could possibly compromise the quality of the water. A boil water order does not mean that the water has been compromised, but the possibility exists.

To view boil water orders from 2017-2023, please visit the Boil Water Order Archival Document.

Frequently Asked Questions

What does a boil order mean?

It means the water that comes out of the tap has or could have germs that can make you sick. This could be due to equipment failure, broken/leaking pipes, or low water pressure in the water system.

I have already drank the water. Will I get sick?

Most people who happen to drink this water will not get sick. If you do get sick, the symptoms are similar to food poisoning: nausea, diarrhea, cramps, and possibly a mild fever. If you are concerned about your health or the health of a family member, contact your healthcare provider.

How long will the boil order last?

The boil order will remain in effect until laboratory sampling confirms that the water quality has not been affected.

How do I boil water?

Fill a pot with water and bring it to a rolling boil for at least five minutes before being used.

Can I wash my hands with this water?

In many situations, you can use tap water and soap to wash your hands. Follow the guidance of your local public health officials or emergency managers. Be sure to scrub your hands with soap and water (warm or cold) for 20 seconds and rinse them well under running water. It is important to dry your hands completely with a towel or by letting them air dry.

Can I use my coffee maker, ice machine, or water/soda dispenser?

Do not use water from any appliance connected to your water lines. This includes the water and ice dispensers in your refrigerator/freezer. Most kitchen and household water filters typically do not remove or kill all bacteria or viruses. Use bottled or boiled water to make coffee, tea, lemonade, and ice.

Can I wash fruits, vegetables, and food preparation surfaces with my water?

No. Wash fruits, vegetables, and food preparation surfaces with bottled or boiled water. Use bottled or boiled water that has cooled to cook food.

What should I do about feeding my baby?

Use powdered or concentrated baby formula with bottled or boiled water. Wash and sterilize bottles and nipples before use in bottled or boiled water. If you are breastfeeding, you can clean the breast area with soap and bottled or boiled water that has cooled prior to feeding.

Can I wash my dishes with tap water?

Household dishwashers are generally safe to use. If possible, set your dishwasher so it is using a hot water cycle or sanitizing cycle. To wash dishes by hand, wash and rinse the dishes as you normally would using hot water.  In a separate basin soak the rinsed dishes in a mixture of one teaspoon of unscented liquid bleach for each gallon of water. Let the dishes soak for at least one minute and air dry completely before using them again.

Can I wash my clothes in the water?

Yes, it is safe to do laundry as usual.

Can I take a shower or bath in this water?

Yes, it is safe to shower or bathe but be careful not to swallow any water. Instruct children not to put the water in their mouths when they are bathing. Extra precautions should be taken when bathing infants. Use bottled water or boiled water that has cooled before use.

Can my pets drink the water?

Pets can get sick from the same contaminants as people. It is a good idea to give them bottled or boiled water that has been cooled. Contact you local pet store or vet for more information.

Is it safe to water my garden or house plants?

Yes, you can use tap water for household plants and gardens.