Water Billing Department Temporary Closure
Attention residents of Mt. Vernon,
Please be advised that the Water Billing Department at City Hall will be temporarily closed from 1:30 to 2:30 PM on Monday, April 8th. During this time, you can still make payments using alternative methods:
- Phone: Call 1-855-336-4984 to make a payment over the phone.
- Online: Visit our website to pay your bill online.
- Drop boxes: Drop your payment in one of our two drop boxes. They are located at the following locations:
1. Corner of 11th and Main St (top of the City Hall stairs)
2. Parking lot behind City Hall
We apologize for any inconvenience this may cause. Thank you for your understanding and cooperation.
Contact Us
1100 Main Street
Mount Vernon IL 62864
(618) 242-5000
cityhall@mtvernon.com